How to Use New Power Smart App for Self-Meter Reading

The government of Pakistan has launched the Power Smart App under the “Apna Meter, Apni Reading” initiative. Developed by the Ministry of Power, the app allows you to self-report meter readings from home. This should help enhance transparency, reduce overbilling, and streamline operations.

Here is how you can use the Power Smart app.

How to Use the Power Smart App for Self-Meter Reading

Step 1: Download and Install the App

• Go to the Google Play Store (for Android devices) or Apple App Store (for iPhones).
• Search for “Power Smart App”.
• Download and install the app on your smartphone.

Step 2: Register Your Consumer ID

• Open the Power Smart App.
• Sign up using your mobile number and required details.
• Enter your electricity Consumer ID (found on your bill).
• Tip: You can add multiple Consumer IDs if you manage more than one property.

Step 3: Prepare for Meter Reading Day

• Note the scheduled meter-reading day (usually printed on your electricity bill).
• Set a reminder on your phone to avoid missing the date.

Step 4: Take a Clear Meter Photograph

• On meter-reading day, use the app’s camera feature to take a clear photo of your electricity meter.
• Make sure all digits and the meter number are visible in the image.

Step 5: Upload the Meter Reading

• Upload the photo within the app before the deadline.
• Confirm your submission.
• The reading you provide will be used for your bill, taking precedence over any later readings by meter readers.

Step 6: Monitor Your Usage and Subsidy Status

• Use the app to check daily electricity consumption and monitor usage trends.
• View load shedding schedules and receive real-time alerts.
• If eligible, maintain your subsidized billing slab by submitting timely readings.

Key Features

• Self-Upload of Meter Readings: Consumers can photograph their electricity meters on a scheduled date and submit the image via the app. This reading supersedes any readings taken later by meter readers.
• Protected Subsidy Status Preservation: The app safeguards eligibility for subsidised billing (up to 200 units). Eligible users remain in the lower tariff slab if they report readings on time, avoiding sudden bill increases due to missed meter readings.
• Live Load Shedding Alerts and Usage Monitoring: Users can monitor daily electricity consumption data, view scheduled load shedding alerts, and track patterns in usage, voltage, and current levels across multiple meter IDs in their profile.
• Customer Self-Service Tools: The app supports requests for new connections, meter replacements, due date extensions, bill instalments, and correction of meter readings. It also offers notifications on service status and updates.

As of now, the app only has a 2.6 out of 5-star rating on the Google Play Store and a 2.8 rating on the Apple App Store. Users seem to be facing issues on both platforms, but we hope to see fixes soon, as it’s still a brand-new app.

Frequently Asked Questions (FAQs)

Q: What if I miss my reading submission?
A: Your bill may be based on an estimated reading, risking higher charges and possible loss of subsidy.

Q: Can I use the app for more than one meter?
A: Yes, simply add additional Consumer IDs in your profile.

Q: What if the app is not working?
A: Current app ratings show some issues. If you face problems, try updating the app or contact your power utility’s helpline for help.

Also read: How to Save on Electricity Bills in Pakistan – Tips & Tricks